Privacy Policy
Last Updated: 03 January 2025
This Privacy Policy explains how Dijets Inc. Ltd (“we”, “our”, “us”) collects, uses, and protects your personal data when you use our website https://dijets.io and related services (the “Services”).
We are the “data controller” for the purposes of the UK General Data Protection Regulation (“UK GDPR”) and the Data Protection Act 2018.
1. What Data We Collect
We may collect and process the following types of personal data:
-
Information you provide directly
- Contact details (e.g. email address, name, company if applicable).
- Account information (e.g. wallet details, preferences).
-
Information we collect automatically
- Usage data (e.g. log files, browser type, pages visited, IP address, device identifiers).
- Cookies and similar technologies (see Section 6).
-
Blockchain information
- Public blockchain addresses you use with our Services.
- Transaction information recorded on the blockchain (note: this data is publicly available and outside our control).
We do not knowingly collect special categories of personal data (e.g. health information, political beliefs).
2. How We Use Your Data
We use your personal data for the following purposes:
- To provide and maintain the Services.
- To respond to your enquiries and support requests.
- To improve and personalise the Services.
- To detect, prevent, and address fraud, abuse, or security issues.
- To comply with legal obligations (including anti-money laundering and sanctions laws).
We will only use your personal data where we have a lawful basis under UK GDPR, such as:
- Your consent (e.g. for marketing emails).
- Contract (providing the Services you requested).
- Legal obligation (e.g. record-keeping).
- Our legitimate interests (e.g. improving our Services, keeping them secure).
3. Sharing Your Data
We do not sell your data. We may share your personal data with:
- Service providers who help us operate the Services (e.g. cloud hosting, analytics).
- Professional advisers (e.g. lawyers, auditors).
- Regulators or law enforcement if required by law.
- In connection with business changes (e.g. merger, acquisition, restructuring).
Where we transfer personal data outside the UK, we ensure adequate safeguards are in place (such as the UK’s International Data Transfer Agreement or standard contractual clauses).
4. How Long We Keep Your Data
We keep personal data only as long as necessary for the purposes described in this Policy or as required by law. For example:
- Account information: kept while your account is active.
- Transaction records: kept as required by financial regulations.
- Support enquiries: usually retained for 12 months.
When data is no longer needed, we securely delete or anonymise it.
5. Your Rights
Under UK GDPR, you have the following rights:
- Access – request a copy of your personal data.
- Correction – ask us to fix inaccurate or incomplete data.
- Erasure – ask us to delete your data (subject to legal obligations).
- Restriction – ask us to limit processing of your data.
- Portability – request your data in a structured, machine-readable format.
- Objection – object to processing based on legitimate interests or direct marketing.
- Withdraw consent – where processing is based on consent.
To exercise your rights, contact us at [insert email]. We may need to verify your identity before responding.
If you are unhappy with how we use your data, you can also complain to the UK Information Commissioner’s Office (ICO): https://ico.org.uk.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Enable core site functionality.
- Analyse site usage and improve performance.
- Remember your preferences.
Where required by law, we will ask for your consent before placing cookies. You can manage cookies in your browser settings.
7. Security
We use appropriate technical and organisational measures to protect your personal data, including encryption, access controls, and secure hosting.
However, no method of transmission over the internet is completely secure. You use the Services at your own risk.
8. Children’s Data
Our Services are not directed at children under 18. We do not knowingly collect personal data from minors. If you believe we have done so, please contact us and we will delete it.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Dijets Inc. Ltd
Email: support@dijets.io
Registered Office: Clockwise Mountbatten House, 1 Grosvenor Square, Southampton, Hampshire, England, SO15 2JU